Slava Skorbezh
Head of customer service in social media, chat and video chat Alfa-Bank Ukraine
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Última actividad de Slava Skorbezh-
Slava Skorbezh hizo un comentario,
Yes, we're awaiting formatting options for messaging channels as we can do in any messenger we use to chat with friends 🙏
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Slava Skorbezh hizo un comentario,
Barry Neary Yes I'm interested. Please check your email 👻
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Slava Skorbezh hizo un comentario,
Hi Barry Neary, Is there any certainty when Zendesk is releasing new features like routing of re-opened chats based on agent status (online, offline, etc.) and routing of so-called inactive chats?
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Slava Skorbezh hizo un comentario,
More thoughts 😇 4. When we began planning for this change, one of the things we considered was current usage. We wanted to find a limit that would allow a majority of customers to use the tool wit...
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Slava Skorbezh hizo un comentario,
Hi Jonathan Aniano Thank you for not ignoring the comments and even trying to respond to them. When Flow Builder was first announced with messaging in 2021, we communicated that it would be unm...
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Slava Skorbezh hizo un comentario,
Has Zendesk ever claimed that Answerbot functions are temporarily free of charge? If not, such a radical change in billing violates our expectations as a client. The 1000 MAU included even in the ...
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Slava Skorbezh hizo un comentario,
Are there plans to add this functionality to the Messaging and SunCo web widgets?
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Slava Skorbezh hizo un comentario,
Hi Barkha Bhatia. Now everything is okay. Thanks a lot!
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Slava Skorbezh hizo un comentario,
Hi Barry Neary It's very cool that this feature could be released in Q1. We need it, too.
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Slava Skorbezh hizo un comentario,
Hi Barkha Bhatia Today is November, 15, and still the same situation 😬