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Jane Fleming's Avatar

Jane Fleming

Incorporación 15 abr 2021

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Última actividad 21 mar 2024

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Última actividad de Jane Fleming

Jane Fleming hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

Agree totally with both your points:

ORDER OF MESSAGES IS NOW CONFUSING

A DROPDOWN TAKES MORE TIME TO USE THAN BUTTONS

but it's the order that is the major problem.

Also, much prefer the input box at the top of the screen, not at the bottom.

Ver comentario · Publicado 21 mar 2024 · Jane Fleming

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Jane Fleming hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

We don't like the new layout at all either.

Want the composer box were it was - at the top and the previous comments with the newest at the top. Just like it was before.

 

Ver comentario · Publicado 21 mar 2024 · Jane Fleming

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Jane Fleming hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

I too very much doubt there will ever be any action on this. Zendesk do not appear to have any interest in the matter.

Ver comentario · Publicado 19 sept 2023 · Jane Fleming

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