James Molina
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Última actividad de James Molina-
James Molina hizo un comentario,
When will restricted (segmented) articles be available in the search function? They are available within "Suggesting restricted help center articles in a bot answer". This delivers a very differen...
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James Molina hizo un comentario,
Any update on this functionality?
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James Molina hizo un comentario,
I also work with many clients that need this.
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James Molina hizo un comentario,
How is the language detection within the Intelligence section affect workflows or other items? Is this separate from the native Zendesk Language detection?
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James Molina hizo un comentario,
Is it possible to add additional Taxonomy values beyond the system defaults?
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James Molina hizo un comentario,
Is it possible to add additional Taxonomy values beyond the system defaults?
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James Molina hizo un comentario,
How would one use user field values as variable options?
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James Molina hizo un comentario,
I see comment notes referring to "To add the app to a private channel" however I didn't see any reference to this in the article. Are there currently separate steps needed to add a private slack c...
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James Molina hizo un comentario,
Cécile We do have Zendesk Talk. If we install the standard WhatsApp integration will it automatically forward calls to ZD Talk? Or is there additional configuration considerations? Is there a se...
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James Molina hizo un comentario,
Hi team, I saw the note that states, "Note: Once you add your WhatsApp number for messaging, you will no longer be able to use that number to receive calls in WhatsApp." Does this mean that you can...