James Molina (Envoy)
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Actividad reciente de James Molina (Envoy)-
Christine, previously, you described using the API to assign a separate Parent company and a child (standard) company. Can two standard companies be assigned without using the Parent field manual...
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Christine, I didn't see a way to do it manually. I am not asking to associate a Parent company. I am asking to associate two different companies that do not have a parent-child relationship. For...
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can I add two companies to a person contact?
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How do I bulk upload a contact list with multiple Campany values for a person contact?
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Hi Team, is there an update on this enhancement? Is there an EAP? When can we expect this to be available?
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If found the answer to my question above in the below article: https://support.zendesk.com/hc/en-us/articles/4412988453786-Can-I-specify-the-parent-company-when-I-upload-a-CSV-file-to-Sell-
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How does one import companies with a parent-to-child relationship/ hierarchy? For example you have the company Acme HQ but also the company Acme 1, Acme 2, Acme 3. How would one import Acme 1, Ac...
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Are the default values for this field leveraged anywhere else? We would like to replace the values with custom values for our company but want to be sure they are not leveraged elsewhere
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I don't understand the last comment: Stop using a support address in the requestor field. Is there an option to remove the email when using a Contact form on the Classic widget?
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@Sean Bourke We have clients that want to limit the channels that End Users can create tickets within. Often this happens with internal support workflows so there are many channels within a compan...