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Usman Khan
Incorporación 15 abr 2021
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Última actividad 06 feb 2023
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Última actividad de Usman Khan
Usman Khan hizo un comentario,
Hey Zendesk Team,
Any updates on the availability of this feature?
Thanks
Ver comentario · Publicado 06 feb 2023 · Usman Khan
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Usman Khan hizo un comentario,
Can we import CSV without help-desk?
Ver comentario · Publicado 24 ago 2022 · Usman Khan
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Usman Khan hizo un comentario,
Adding more information: For example, If I have to migrate 100 tickets from Account A and those tickets contain attachments as well. Currently, I see we need to manually download attachments and then upload in the Zendesk and then link them using API. I want to avoid that manual download step. Thanks
James J Erica Girges any thoughts?
I have similar problem https://support.zendesk.com/hc/en-us/community/posts/4411831431450-Download-the-Zendesk-ticket-attachment-via-API
Ver comentario · Editado 24 ago 2022 · Usman Khan
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Usman Khan creó una publicación,
Hi,
Does anyone have any idea how to migrate ticket's comments attachment from one account to another without manual effort using API?
Thanks
Publicado 24 ago 2022 · Usman Khan
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Usman Khan hizo un comentario,
Can we get the old values from webhook. For example: I updated the ticket Title from "This was my ticket title" to "My ticket title is fine". Can I get the old title which is "This was my ticket title"?
Thanks
Ver comentario · Publicado 20 oct 2021 · Usman Khan
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