Cambium Networks, Inc.

1. Comunidad
2. Feedback - Ticketing System (Support)
3. feature request: cc function on side conversations

 We just recently activated side conversations and due to the fact that we cannot CC folks on emails originated from side conversations we are contemplating turning it back off.  We were excited to...

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• Cambium Networks, Inc.
• Creación 19 de noviembre de 2021 12:45
• 1 voto

1. Comunidad
2. Feedback - Ticketing System (Support)
3. Why can you not CC a support address or use in side conversations?

I am having this same problem.  I just activated side conversations for my support team and the inability to CC people on emails using the email function of side conversations application is forcin...

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• Cambium Networks, Inc.
• Creación 19 de noviembre de 2021 12:42
• 0 votos

1. Comunidad
2. Feedback - Reporting and analytics (Explore)
3. [Explore] List of organizations with 0 (or without any) tickets.

I just discovered this limitation now and we too use this in our support renewal process.  Not sure how I'm going to perform this task.  This was horrible planning on Zendesk's part.   Why transiti...

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• Cambium Networks, Inc.
• Creación 17 de febrero de 2021 18:26
• 0 votos