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Jon Bolden

Incorporación 15 abr 2021

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Última actividad 19 jul 2024

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Última actividad de Jon Bolden

Jon Bolden creó una publicación,

Publicación Feedback - Help Center (Guide)

Regarding the new v4 theme templating language, I no longer see an easy or obvious way to manipulate the custom form fields on the new request page of guide.

Previously I could target a field by its cusotm field id.

 

Example:

const getElem = document.querySelector('#custom_field_123")

Now I don't see any of that with the garden markup. How are we to develop custom functionality without unique IDs? 

Publicado 19 jul 2024 · Jon Bolden

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Jon Bolden hizo un comentario,

ComentarioUsing help center search

We are experiencing an issue where the domain name is correct and setup correctly (matches the URLs being crawled) but still getting a Invalid url domain error. Has anyone else run into this problem?

 

Ver comentario · Publicado 25 nov 2022 · Jon Bolden

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Jon Bolden hizo un comentario,

ComentarioUsing themes and customizing your Help Center

I just wanted to post something I just realized about the vague error messages

This error:

The property '#/settings/X/variables/X' of type object did not match any of the required schemas

Actually does clue us into where the error is

settings/X refers to which "group" contains the error, starting from zero as one.  And the variable number is the number corresponding to that variable, also starting with zero as one.
So :

#/settings/2/variables/7'

 

Means there is a problem with the third group and the 8th variable. It could be a wrong type of variable, a bad value, missing property, or too many characters (or invalid characters).

So in this context, it's a problem in the "brand" group, because brand is the third setting. Then count from zero to 8 to find the variable in question.

Ver comentario · Editado 12 nov 2022 · Jon Bolden

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Jon Bolden hizo un comentario,

ComentarioWorking with articles in the knowledge base

@Camila Ribeiro Leao Santos

Bom dia. Talvez seja porque você está usando o sandbox e não uma conta zendesk típica. Você já criou um tíquete com a equipe de suporte do Zendesk? Boa sorte.

Ver comentario · Publicado 05 ene 2021 · Jon Bolden

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