System

We are using an eccommerce platform that has their site index as storename/xmlsitemap.php

looks like this requires it to be .xml? google crawler has no issue with our sitemap. What can i do?

Works Great. Thank you!

@...

Hi Ifra, That's fantastic. The code you provided works exactly how i was hoping initially. I did run into an issue when I tried to add the medium-sized time stamp (Picture included).

do you know what I've done wrong?

Is it also possible to add "updated XXX months ago" instead of just "updated"?

I was messing around a little, but all the changes i made either had it look like my screenshot or nothing at all.

Thank you so much for the help so far :)

I'm looking to add the article date to the Article List page in our help center. Any suggestions?

Hey @Nicole S. - Community Manager (who can't be tagged),

I appreciate that you have asked the product manager for this area to offer an official update. Do you have any idea when we might expect to earn more? I think it's clear that there are many customers who are passionate about having this basic feature included in Zendesk.

I get that the goal of the product feedback forums is to give users the ability to advocate for themselves directly to the product teams, but that's a real challenge when it appears that this request falls on deaf ears, even when the community is asking for more.

I understand that you're telling us that the Community Managers' role here is only to moderate the conversation and help provide updates that we get from Product Managers when they are made available to you, but at the end of the day, you're in a position to do more if you wanted. 

So far this thread has suffered nothing but dismissiveness and silence from Zendesk. Clearly advocating for ourselves is not doing much good if no one cares to listen. 

I have the same question. Maybe @... can shed some light on if this is an official response. It would be great to have something a little more definitive here. Will it be this year, next year? Who is advocating for us to get this implemented? is it you Brett?

Steve makes a great point. Not a single response from an official Zendesk representative is probably the most frustrating part.

+1

I'm beyond shocked this isn't a feature in Zendesk.. This is a staple and straightforward feature that all your competition has..

CAN SOMEONE AT ZENDESK PLEASE TAKE THIS REQUEST SERIOUSLY?

Get this in your next release please!!

Hey Zendesk team,

Is a feature like this on the product map? any updates on opening the API?  We are finding a need for an autoanswer feature as well.

Would love to hear from you on this.

+1 for requesting this feature. Only a month into the product and typo tags are killing me :(