Rusty Wilson
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Resumen de la actividad
Última actividad de Rusty Wilson-
Rusty Wilson hizo un comentario,
I just got an email saying my feature request has been implemented and admins now see ALL dashboards! THANK YOU Zendesk for making this happen!!!My infosec team is MUCH happier now.
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Rusty Wilson hizo un comentario,
If the only place we plan to put the web messaging widget in on our help center, and if we assume the customer has logged in to our help center (which I'm trying to figure out how to make a require...
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Rusty Wilson hizo un comentario,
Hi Caroline Kello - thanks for the prompt and courteous reply. I was thinking really "edge case" stuff - like a user getting accidental escalated privileges and information that would be helpful in...
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Rusty Wilson hizo un comentario,
Hi Caroline Kello! Thanks for the information so far. The intro paragraph says, "...captures what an agent has accessed in your account". Are there any plans to capture what *users* are doing? Do *...
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Rusty Wilson hizo un comentario,
Zendesk - is this ever going to be fixed? I would think a company in your position would take security exploits much more seriously... To reiterate - two scenarios - one "honest mistake", one nefar...
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Rusty Wilson creó una publicación,
Date Resets When Changing Tabs in Dashboard Report
The good: the out of box "Zendesk Support" report is quite useful as-is. I generate most of my reporting from it. The less-good and what I'd like improved: 1. When you change tabs within the dashbo...
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Rusty Wilson hizo un comentario,
Thank you so much Scott Allison
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Rusty Wilson hizo un comentario,
... I recently noted yet another data leak of sensitive data... @... - you posted back in Oct of 21 you'd *try* to get a reply on this. I understand you didn't commit to getting a reply, but I real...
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Rusty Wilson hizo un comentario,
Thank you very much Scott Allison and Pablo Kenney.
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Rusty Wilson hizo un comentario,
Scott Allison - appreciate the info - but once again, Zendesk has completely sidestepped the *QUESTION*.I'll post the question Gwenalle asked as its the same question I asked a few months ago.Pleas...