Marc Dufour
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Actividad reciente de Marc Dufour-
Adding a custom line below our default signature
RespondidaWe are using the default signature across all of our agents but we'd like to be able to add a line below that, for example, when we have future out-of-office dates. Is this possible, on a agent b...
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How can I locate the "Key" that is in use for the OOO app?
I am seeing this message when I try to install the app The app at one point, was already in stalled, but uninstalled. I edited the People field so it no longer uses the tag I am now seeing the er...
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Light agents emails to tickets appear as internal comments
My comment below was in response to this FAQ question https://support.zendesk.com/hc/en-us/articles/226467267?page=1#comment_360004003594 I understand that through the GUI in Zendesk that this li...