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Mark Moran's Avatar

Mark Moran

Incorporación 15 abr 2021

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Última actividad 11 nov 2021

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Última actividad de Mark Moran

Mark Moran creó una publicación,

Publicación Feedback - Admin Center

It would be handy if I could set an alert to me as the admin (or a specific group) and the Agent if they haven't used their licence in a certain period 

EG - after 30 days the licence holder and the selected group will get an email to advise this user has not logged on in more than 30 days 

Publicado 11 nov 2021 · Mark Moran

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Mark Moran hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

Hi we have various use cases for this 

I Put simply we want to outline the next steps for the agent to take in the comments section

I would have thought it would be straight forward to add this feature

Ver comentario · Publicado 21 ago 2019 · Mark Moran

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