Tracy Scobba
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Última actividad de Tracy Scobba-
Tracy Scobba hizo un comentario,
Does a ticket that moves from Pending to Closed count in the dataset "Solved Tickets" even though the ticket was never in a Solved state?
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Tracy Scobba hizo un comentario,
Has anyone got this error after making the changes to the java script? What's weird is that I don't get the error if I'm not logged in but I do if I am.
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Tracy Scobba hizo un comentario,
Thanks, Sam but I worry about using the HTML target that will be going away. Can I do the same thing with a Web Hook?
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Tracy Scobba hizo un comentario,
What happened to all of the older comments on this topic? I'm looking for information on how to pull custom field text into my subject, and I believe it used to be here. Plus, I've done some search...
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Tracy Scobba hizo un comentario,
Yikes, Zendesk... This is just embarrassing. I had no idea the followers weren't notified when the article was updated. That's just silly.
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Tracy Scobba hizo un comentario,
Me too.
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Tracy Scobba hizo un comentario,
We would really like to remind callers periodically that they can leave a voicemail or a callback during the hold music ... I see that we could record custom hold music with the prompts intersperse...