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Janet Del Aguila's Avatar

Janet Del Aguila

Incorporación 15 abr 2021

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Última actividad 27 oct 2021

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Última actividad de Janet Del Aguila

Janet Del Aguila hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

Just checking in to see if anything has changed in allowing 'custom' values for the Status field. Has this request been retired? Thanks!

 

Ver comentario · Publicado 20 abr 2015 · Janet Del Aguila

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Janet Del Aguila hizo un comentario,

Comentario de la comunidad Feedback - Help Center (Guide)

Yes, please. The last time I checked in on this was 2 months ago. An update would be great. Thanks!

Ver comentario · Publicado 08 oct 2014 · Janet Del Aguila

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Janet Del Aguila hizo un comentario,

Comentario de la comunidad Feedback - Help Center (Guide)

Hi @Andrew and product managers at Zendesk, any idea when you'll be implementing this feature for your customers? The last update you gave us was back in February. It's now August 2014. Having the ability to edit the Log In page would make us look more professional and we could actually use our custom logo - rather than having to mock up something that will look 'ok' on a white background (p.s. our logo is white, and it's layered on top of a navy blue banner...but only in our Help Center). 

 

Ver comentario · Publicado 19 ago 2014 · Janet Del Aguila

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Janet Del Aguila hizo un comentario,

Comentario de la comunidad Discussion - Tips and best practices from the community

@David, I see exactly what you're describing. I too came across this issue and could not figure out how to turn the two links into one cohesive link. Plus, did you notice that the font size is different on the "More..." and "See all # articles". Again, I couldn't figure out how to make this all one single link. I decided to skip using this code snippet altogether - and just went with changing the default text using this sample provided to me by Wes:

 

//Change wording of link "See all # of articles" to "click to see more"

$('a.see-all-articles').text('Click to see more...');

@Wes, I included a screenshot of the link issue that David described in his original comment. I had to zoom in so you could see that there is effectively two links.

Ver comentario · Publicado 18 ago 2014 · Janet Del Aguila

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Janet Del Aguila hizo un comentario,

Comentario de la comunidad Discussion - Tips and best practices from the community

@Wes, you are my hero! My syntax was not even close. Thank you for sharing.

Ver comentario · Publicado 12 ago 2014 · Janet Del Aguila

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Janet Del Aguila hizo un comentario,

Comentario de la comunidad Discussion - Tips and best practices from the community

Thank you for sharing this sample code. It really cleans up the layout of articles. However, I'd love to remove the "See all # articles". Or at the very least, know how to change the wording from "See all # articles" to "Click to see more..." Does anyone know how to do this? Thanks!

Ver comentario · Publicado 11 ago 2014 · Janet Del Aguila

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Janet Del Aguila hizo un comentario,

Comentario de la comunidad Discussion - Tips and best practices from the community

Thank you for sharing this sample code. It really cleans up the layout of articles. However, I'd love to remove the "See all # articles". Or at the very least, know how to change the wording from "See all # articles" to "Click to see more..." Does anyone know how to do this? Thanks!

Ver comentario · Publicado 11 ago 2014 · Janet Del Aguila

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