Niels
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Última actividad de Niels-
Niels creó una publicación,
Run a report on "tickets submitted with checkbox ticked"
RespondidaHi, Some tickets are escalated using a checkbox in our ticket fields. I would like to run a report where I can see for each month, how many tickets were updated, that initially did NOT have the che...
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Niels hizo un comentario,
A +1 from my side as well; would like to have a simple metric of "hours online" or "available" in Support