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David
Incorporación 15 abr 2021
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Última actividad 17 may 2022
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David hizo un comentario,
Thanks Andrew, in the end I did use Chris' code, and it came out well, other than that extra positive-vote-hidden-image-link. It didnt appear in the email and instead i saw the ugly icon for the image that cannot be found.
Do you guys think it would work the same if I put style="display:none" in the HTML?
Ver comentario · Publicado 06 mar 2019 · David
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David hizo un comentario,
Hi, and thanks for this!
I did a bit of tweaking to the updated code, but now I see that there is an extra that appears in the email itself, even though I thoroughly checked the code and there is no such .
![]() | ![]() |
Satisfied | Not Satisfied |
Any ideas?
Ver comentario · Publicado 05 mar 2019 · David
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David hizo un comentario,
Ok, that's quite clear.
However, seems like if it's causing problems then I can just deactivate the trigger/automation and then it will all revert to working fine, no?
Ver comentario · Publicado 05 mar 2019 · David
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David hizo un comentario,
Thanks Graeme for pointing that out!
I was under the impression that this was actually encouraged by Zendesk, being promoted into an article, albeit due to their inability to provide this feature built-in.
Ver comentario · Publicado 05 mar 2019 · David
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David hizo un comentario,
Where and in what format does the video need to be stored in order to be able to embed it like this?
Ver comentario · Publicado 15 ago 2017 · David
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David hizo un comentario,
works great, thanks! and it's also a better solution for me because I have 2 languages, and this enables me to use Dynamic Content
Ver comentario · Publicado 30 abr 2017 · David
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This is from after I clicked "Preview"
Ver comentario · Publicado 30 abr 2017 · David
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David hizo un comentario,
Hello Customer Support Theme,
I'm afraid the code you provided is not working for me. I placed it at the end of the code in the JS tab, as you suggested.
Also, I see that the screenshot doesn't contain all the code you provided in the post.
Ver comentario · Publicado 30 abr 2017 · David
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Hi Diziana, it would be great if you could post a code snippet, something I could just copy and paste in.
Thanks!
Ver comentario · Publicado 30 abr 2017 · David
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David creó una publicación,
I would like to reword the heading. I see that it is represented by the {{recent_activity}} placeholder. How do I change this text, and other text that is brought by these placeholders?
Publicado 26 abr 2017 · David
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