Wismann, Leigha

For about 3 weeks now, I've noticed that almost everything I click on a NEW ticket, the page automatically jumps down 1/2 the page and doesn't let me in the ticket.  I will have to click the NEW ticket a second time and then I'm navigated into the ticket.

Can this be fixed? Is it a know issue?  Thoughts?

When I add a macro and/or ticket category to a ticket and the tag that is linked shows up under the tag field, but when I try to manually add another tag to the ticket, that new tag trumps the old tag and removes it instead of keeping both tags on the ticket.  How do I fix that?

It also happens with if I add a ticket category and the tag that is linked to it also is added to the ticket, but then I try to manually add another tag, that newest tag wipes out of the tag and updates the Ticket Category too.  I want to keep all tags on the ticket.  How do I fix that?

What do I need to update when a user who has the no_scat tag linked to their user account submits a ticket and the ticket assignee uses a macro that has a tag set automatically removes the no_scat tag from the ticket?  How do I get the no_scat tag to stay on the ticket once a macro is used?

How do I link a tag to a Macro if the Marco was created first instead of the Ticket Category?