Diziana
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Actividad reciente de Diziana-
Hi Andrey I thought about it. Though user can reply back (because we are setting reply-to: <support email-id>); but that will create a new ticket. Of course, we don't want that. Zendesk embeds lot ...
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Hi David You can use some jquery to change it on runtime. That said, please do look at documentation to see if there is a better method. If you are interested in jquery method, please leave a comme...
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@Jennifer Thank you :-) Team Diziana Visit Diziana to download free and premium custom responsive ready-to-use Zendesk theme or Zendesk template or Zendesk plugins for Zendesk Help Center. Brand ...
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@Sheila: This would work on your website.
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Reading this post makes us feel bad, we missed the session. We have been part (through our ready to go zendesk templates and themes) of so many stories where companies have happier customers becaus...
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Hi Max, Wondering if you are using default Copenhagen theme? It gives an option for voting. Further, you can add this code in your article template: {{#with article}} <div class="article-vote...
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Hi Annastashia, Thanks for reaching out to us. I think this should work. Did you disable the mobile layout from the HC settings? I looked at your HC and it seems you haven't disabled the mobile la...
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Hi Andy, Here is a small hack I am taking Wiry merchant as a reference to solve this Go to home page and under component <div class="category-tree"> pass an attribute id="{{id}}" as shown: ...
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Hi Anneliese, I think you can the change the name from the help center settings. I think that might work. Let me know if you face any problem. Cheers, Diziana
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Hi Jason, Add the below line in your JS code:- $('#request-attachments-pool').parent().append(‘ADD_YOUR_DESCRIPTION_HERE’); Replace ADD_YOUR_DESCRIPTION_HERE with your description text. I believe...