Mark Wiles
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Actividad reciente de Mark Wiles-
Thank you, @..., but we are looking for a solution that would help us do this at scale with hundreds (if not thousands) of users. Suggestions welcome. Thanks.
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Hello - does anyone know how to send the dashboard to an end-user as a ticket attachment rather than to their email address? For security purposes, we'd like them to log in to Zendesk and retrieve...
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Hervin Centeno Amie Brennan - thank you for your recent posts. My aim has some commonality in that it involves triggers and macros, but I'm interested in embedding macro content in a public commen...
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I see that when I share a dashboard with a Contributor, the user in the Contributor role receives an automated email. This is not a scheduled dashboard delivery, just a simple share. Is there a w...
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Amie Brennan - for what it's worth, I did an experiment this morning that looks promising for our use case to allow a limited number of partners to access shared dashboards behind a login. I set m...
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Thank you, Amie Brennan - we were hoping to restrict them to no viewing of ANY tickets. Have a good day.
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Great to see this option . . . I'm curious if anyone has experimented with adding Explore content to a custom page. We are interested in allowing our light agents access to a couple of different E...
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I agree with Heather Rommel. It would be great to customize the light agent role. I have the need for them just to view Explore reports, but it seems the least permission I can give them related t...
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Yes, I agree with Ramadan Elsayed that it would be great to have an easy "wrap text" option for images. And as for your comment Maria Artamonova, we have been using a lightbox feature to zoom in o...
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Hi, this is helpful, but how can I filter contents of this activity list based on tags? I'm interested in users only being able to see their tickets that include a certain tag. This will enable m...