Búsquedas recientes


No hay búsquedas recientes

Robert Dennis's Avatar

Robert Dennis

Incorporación 15 abr 2021

·

Última actividad 27 oct 2021

Seguimientos

0

Seguidores

0

Actividad total

5

Voto

1

Suscripciones

2

RESUMEN DE LA ACTIVIDAD

Última actividad de Robert Dennis

Robert Dennis hizo un comentario,

Comentario de la comunidad Q&A - Tickets and email

I have several custom views, and I'm aware of the different sorting and ordering options.

The problem is that since by latest update doesn't work since it takes into account the changes in tags based on automations, I wanted something that orders by the date that you can see in the ticket at the top of the last comment, be it from the requester or from the assignee by public or internal note.

If it can't be done by zendesk, by itself, can you recommend an app that can serve this purpose acting as an extension?

Ver comentario · Publicado 08 ene 2019 · Robert Dennis

0

Seguidores

0

Votos

0

Comentarios


Robert Dennis creó una publicación,

Publicación Q&A - Tickets and email

Is it possible to order tickets by the latest comment?

By latest update doesn't work since it takes into account the changes in tags based on automations.

Publicado 07 ene 2019 · Robert Dennis

1

Seguidor

6

Votos

5

Comentarios