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Gabriel Ortiz
Incorporación 16 abr 2021
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Última actividad 27 jul 2023
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Última actividad de Gabriel Ortiz
Gabriel Ortiz creó una publicación,
Is there a way to auto-route tickets based on File Types?
Our case is, HAR Files have sensitive information attached and we would like to find a way to auto-detect when a ticket is submitted that has the extension .har
We can detect attachments, but can we take it one step further? Support says this is not supported so I'm counting on the brilliant Dev Minds/Super Admins out there! Thank you for all your help!
Publicado 22 feb 2023 · Gabriel Ortiz
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Gabriel Ortiz hizo un comentario,
Just checking in to see if there are any updates on this. Eagerly waiting for this to be supported.
Ver comentario · Publicado 19 ago 2022 · Gabriel Ortiz
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Gabriel Ortiz hizo un comentario,
We are facing the same issue on our end. The EAP won't fix this issue either. The EAP is just going to offer some text formatting such as Bold and Italics and that's about it right?
Can we look into this further?
Ver comentario · Publicado 09 mar 2021 · Gabriel Ortiz
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