Jim Davenport

For those that need to import content in bulk into their Help Center we've created an Import app which you can find in the Zendesk App Marketplace. It's a one-off payment to purchase the app, after which you can use the app to perform imports (categories, sections, articles and article comments) as often as you like.

You can find more information on our website and if you're interested or have questions, please don't hesitate to contact us.

For those that are having trouble with the approaches described above, or would prefer one that's a little simpler and doesn't rely on JavaScript, check out my response to a similar question.