California Institute of the Arts

1. Comunidad
2. Tips from users - Zendesk Suite
3. How to Include end-user browser information via Help Center

Yet again I feel a bit silly.  Either I hadn't refreshed our agent view at the correct time or I got distracted and forgot to do it entirely.  Everything's working now -- I appreciate the help!

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• California Institute of the Arts
• Creación 19 de julio de 2016 15:16
• 0 votos

1. Comunidad
2. Tips from users - Zendesk Suite
3. How to Include end-user browser information via Help Center

And, naturally, as soon as I go through the steps to outline the problem everything starts working as expected! I may have captured some extra characters before -- this time I copy/pasted into/from...

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• California Institute of the Arts
• Creación 18 de julio de 2016 22:49
• 0 votos

1. Comunidad
2. Tips from users - Zendesk Suite
3. How to Include end-user browser information via Help Center

Is this still a valid tip?  I'm following the steps and when I copy/paste the code below the last </div> tag I get a lot of white text and pink highlights (indicating incorrect code, correct?) and ...

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• California Institute of the Arts
• Creación 14 de julio de 2016 05:16
• 0 votos