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Vincent - SweetHawk's Avatar

Vincent - SweetHawk

Incorporación 15 abr 2021

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Última actividad 05 mar 2024

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Última actividad de Vincent - SweetHawk

Vincent - SweetHawk hizo un comentario,

Comentario de la comunidad Developer - Zendesk APIs

Either the `oauth` token got revoked or the user who authorized now has lower privileges which no longer allow the action. To check the status of OAuth tokens authorized by apps check out our free app App Authorizations.

Ver comentario · Publicado 05 mar 2024 · Vincent - SweetHawk

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Vincent - SweetHawk hizo un comentario,

ComentarioDeveloper updates

When referencing {{ticket.status}} in a webhook, currently we receive the name/label of the selected value in the user's locale rather than the internal system value (new/open/pending/etc). As part of this change we'd really like to see another placeholder which returns one of the system statuses, eg {{ticket.system_status}}.

Ver comentario · Publicado 21 sept 2022 · Vincent - SweetHawk

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