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Nhạn Diệp

Incorporación 16 abr 2021

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Última actividad 26 oct 2021

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Comentario de la comunidad Feedback - Ticketing system (Support)

Hi Valentin, I believe conditional ticket field can help you do so. However, I tried creating one but not successful yet. Hope you can do with the instruction

Ver comentario · Publicado 10 mar 2021 · Nhạn Diệp

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ComentarioTicket customization

Hi everyone, 

I was trying to add conditional ticket fields to a ticket form by following the instruction below but I was stuck in step #2. I don't see any menu icon to enter the "Conditions" part mentioned in the instruction. Don't know why. Anyone can help please? Is there any app or add-on needed installing to be able to add conditional ticket fields?

Note: I'm using Support Suite - Professional. There's only 1 ticket form existing in our system. 

Ver comentario · Publicado 09 mar 2021 · Nhạn Diệp

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