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Jan Urban's Avatar

Jan Urban

Incorporación 16 abr 2021

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Última actividad 22 oct 2021

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RESUMEN DE LA ACTIVIDAD

Última actividad de Jan Urban

Jan Urban hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

That is great news. We are a company with support staff operating in 8 languages. This makes more than 12 views essential and we are very much looking forward to this.
Great that you work on this and really appreciate updating us Salvador Vazquez
Any ETA for this? 

Bye

Jan

Ver comentario · Publicado 02 jul 2021 · Jan Urban

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Jan Urban hizo un comentario,

ComentarioViews, ticket status, and ticket fields

Hello all,

I face the same problem. We are a company with 8 languages in customer support and this naturally leads to a lot of views needed.
Even with add-on products like "Lovely Views plus"   the problem isn't 100% solved.
This add on can´t make the "play button" work, as Zendesk has not made it available to be accessed by third-party apps.
It's really a joke that there are not more than 12 views available. I really hope they add something in the future, but my hopes diminished after reading about how long this has been going on. Sad.


Bye


Jan

 

Ver comentario · Publicado 06 ene 2021 · Jan Urban

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Jan Urban hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

I would also vote for this feature! Please add it to Zendesk. Thank you. 

Ver comentario · Publicado 09 nov 2020 · Jan Urban

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