Búsquedas recientes


No hay búsquedas recientes

Julien SERVILLAT's Avatar

Julien SERVILLAT

Incorporación 17 abr 2021

·

Última actividad 13 nov 2023

Seguimientos

0

Seguidor

1

Actividad total

48

Votos

6

Suscripciones

34

RESUMEN DE LA ACTIVIDAD

Última actividad de Julien SERVILLAT

Julien SERVILLAT hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

I there, very good comment indeed !

That would be absolutely needed for many of my clients that use the widget. They need to control the translations precisely and this is why DC would be just perfect in those different configuration fields of the web widget (messaging) - thanks !

Ver comentario · Publicado 16 ago 2023 · Julien SERVILLAT

0

Seguidores

0

Votos

0

Comentarios


Julien SERVILLAT hizo un comentario,

ComentarioWeb Widget - Documentation

Bonjour, dans le cas d'un centre d'aide multilingue, comment localiser le Titre et la Description du widget ? j'ai testé un DC mais il n'est pas pris en compte.

Ver comentario · Publicado 11 ago 2023 · Julien SERVILLAT

0

Seguidores

0

Votos

0

Comentarios


Julien SERVILLAT hizo un comentario,

ComentarioUsing help center search

Hello Matt Farrington-Smith, yes we managed to setup the crawler with Confluence. Indexing of the article works, we are just finalizing the upgrade of the theme to include the correct placeholders to return the results of federated search.

Ver comentario · Publicado 30 sept 2022 · Julien SERVILLAT

0

Seguidores

0

Votos

0

Comentarios


Julien SERVILLAT hizo un comentario,

ComentarioUsing help center search

Hello, do you know if the search crawler can be used to index content in a Jira Confluence site ? Many thanks !

Ver comentario · Publicado 12 jul 2022 · Julien SERVILLAT

0

Seguidores

0

Votos

0

Comentarios


Julien SERVILLAT creó una publicación,

Publicación Feedback - Community Forums (Gather)

Hello,

just like categories and sections can be translated into different languages, could it be possible to translate Topics ?

I have tried Dynanic Content but this is not recognized...

I know that your reco is to have a topic in each language, but today with translation tools this is not a problem to mix languages inside a same topic, this also provides richer interactions for my users.

many thanks,

Julien

Publicado 21 dic 2021 · Julien SERVILLAT

3

Seguidores

4

Votos

1

Comentario


Julien SERVILLAT creó una publicación,

Publicación Feedback - Community Forums (Gather)

Hello,

unlike Categories and Sections in Guide, Posts cannot be localized in Gather : do you confrm ?

Do you plan an evolution, or what is your recommendation for multi-language usage of Gather ?

Thanks,

Julien

Publicado 24 nov 2021 · Julien SERVILLAT

3

Seguidores

5

Votos

2

Comentarios


Julien SERVILLAT hizo un comentario,

ComentarioAutres canaux de tickets

Bonjour,

est-il possible de passer automatiquement en statut Talk Absent ou Hors ligne dès lors que l'agent est en cours de conversation sur un Chat ?

Ver comentario · Publicado 12 may 2021 · Julien SERVILLAT

0

Seguidores

1

Voto

0

Comentarios


Julien SERVILLAT hizo un comentario,

ComentarioMultiple language support

H there,

can a end-user change his prefered language (in the en-user portal Guide) ?

This article only shows ho agents can setup their default language.

THanks

Ver comentario · Publicado 11 mar 2021 · Julien SERVILLAT

0

Seguidores

0

Votos

0

Comentarios