Búsquedas recientes
No hay búsquedas recientes

Vlad
Incorporación 15 abr 2021
·
Última actividad 11 jul 2024
Zendesk Help Center developer - wladan@gmail.com
Seguimientos
0
Seguidor
1
Actividad total
262
Votos
16
Suscripciones
90
RESUMEN DE LA ACTIVIDAD
INSIGNIAS
ARTÍCULOS
PUBLICACIONES
COMENTARIOS DE LA COMUNIDAD
COMENTARIOS DE ARTÍCULOS
RESUMEN DE LA ACTIVIDAD
Última actividad de Vlad
Vlad hizo un comentario,
Hey Vicky, have you tried like:
{{#if author.agent}}
fixed name
{{else}}
{{author.name}}
{{/if}}
Ver comentario · Publicado 11 jul 2024 · Vlad
0
Seguidores
0
Votos
0
Comentarios
Vlad hizo un comentario,
Hey Jane Yim, yup, you can do different stuff depending on the current form. But what do you mean by removing the email field? It's mandatory so it can not be removed. You can just edit it but using javascript.
So you will need a JS code that is going to work like this: if the current URL contains 12345 (12345 = your ticket form ID) => then change the text of the email label, or add a description under, or…
Bosko Kovacevic Hey mate, so you will need the “dynamic content” option, create an item called eg email-label, and add values for all languages you need.
Then, create a JS code snippet, which will just replace the text needed. You can put the JS code on the “submit a request” page template, or in the JS file of the help center theme you use.
Ver comentario · Publicado 23 abr 2024 · Vlad
0
Seguidores
0
Votos
0
Comentarios
Vlad hizo un comentario,
I still need this :)
Ver comentario · Publicado 24 ene 2024 · Vlad
0
Seguidores
0
Votos
0
Comentarios
Vlad hizo un comentario,
Is there any way to pull related articles via ZD API?
I need related article IDs in the help center DOM to take their section names. 💁🏻
Ver comentario · Publicado 12 nov 2023 · Vlad
0
Seguidores
0
Votos
0
Comentarios
Vlad hizo un comentario,
Hey Katie, this should be what you are looking for. Using this liquid HTML, you can easily add a class to the current article from a list.
class="{{#is id ../article.id}}current-article{{/is}}"
Ver comentario · Publicado 30 sept 2023 · Vlad
0
Seguidores
0
Votos
0
Comentarios
Vlad hizo un comentario,
"Working with the default messaging response"
- can a description field be added for "Response outside of business hours"? It seems essential to me.
Ver comentario · Publicado 13 may 2023 · Vlad
0
Seguidores
1
Voto
0
Comentarios
Vlad hizo un comentario,
Even if there is not option for avatar change, this can be custom-coded using javascript.
Ver comentario · Publicado 11 may 2023 · Vlad
0
Seguidores
0
Votos
0
Comentarios
Vlad hizo un comentario,
My client has this issue, any ETA?
Ver comentario · Publicado 18 abr 2023 · Vlad
0
Seguidores
0
Votos
0
Comentarios
Vlad hizo un comentario,
Hey David, last part of your code should be
"test_email_dc_on_hc"}});
Instead of
"dc.test_email_dc_on_hc"}});
Ver comentario · Publicado 28 mar 2023 · Vlad
0
Seguidores
0
Votos
0
Comentarios
Vlad hizo un comentario,
Hey David, DC format should be in format:
{{dc "dc-name-here"}}
Ver comentario · Publicado 24 mar 2023 · Vlad
0
Seguidores
0
Votos
0
Comentarios