Vlad
Zendesk Help Center developer - wladan@gmail.com
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Última actividad de Vlad-
Vlad hizo un comentario,
Yes, frontend dev would be needed.
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Vlad hizo un comentario,
Zoe Syd Stahler just working on my client's help center and found it IS possible to sort articles by position, regardless if some of them are promoted articles or not. You can do that using ZD's AP...
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Vlad hizo un comentario,
Hey Francisco, this is probably the answer to your question: Applying user segments to restrict viewing access to community content https://support.zendesk.com/hc/en-us/articles/4408845814170-App...
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Vlad hizo un comentario,
if an article has the content tag 'abcdef', don't show it in the Search results - as far as I know, this is not supported by ZD, so it's not doable.
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Vlad hizo un comentario,
Yes it is, using ZD API search endpoint.
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Vlad hizo un comentario,
Agree, but it's not that handy to hide each article compared to category or a section. I mean on the search results page if it says eg 4 results found but we have hidden two of them, so it's anothe...
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Vlad hizo un comentario,
Hey Ahmed, that's a good solution! The only thing is what about the search results page? Or submit a ticket page and suggested articles?
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Vlad hizo un comentario,
it will work if a visitor is logged in, but not for anonymous visitors from a specified country.
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Vlad hizo un comentario,
I'm interested too :)
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Vlad hizo un comentario,
Yes, it is; do a try with this URLhttps://YOUR_ZD_SUBDOMAIN.zendesk.com/theming/workbenchedit the theme you wantand follow the next steps.