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Remzo Hotic's Avatar

Remzo Hotic

Incorporación 16 abr 2021

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Última actividad 22 oct 2021

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Última actividad de Remzo Hotic

Remzo Hotic hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

We are tackling the same problem and tried with different triggers. Unfortunately marking emails where bit.ly is in comment os subject does not help since the content is listed as "customer name" and you are not able to filter that. 

The sad thing, marking the emails as spam does still display the tickets as New tickets in built-in Zendesk reporting tool 
 

Ver comentario · Publicado 29 ene 2021 · Remzo Hotic

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