Búsquedas recientes


No hay búsquedas recientes

Amanda Black's Avatar

Amanda Black

Incorporación 16 abr 2021

·

Última actividad 11 feb 2022

Seguimientos

0

Seguidores

0

Actividad total

11

Votos

3

Suscripciones

5

RESUMEN DE LA ACTIVIDAD

Última actividad de Amanda Black

Amanda Black hizo un comentario,

ComentarioSetting Guide roles and permissions

Noelle Cummings when viewing article settings, you can change the "Visible to" to be "Everyone". This would give access to anyone regardless of sign in status. :)

Ver comentario · Publicado 11 feb 2022 · Amanda Black

0

Seguidores

1

Voto

0

Comentarios


Amanda Black hizo un comentario,

Comentario de la comunidad Feedback - Chat and Messaging (Chat)

Agreed - need this. I feel like it should go without saying why this would be needed to be controlled from an admin perspective. Especially as there is not a single agent that wants or needs these notifications as all of the offline messages show up in Zendesk Support and are sorted as needed via triggers. The notification feature in the Chat Dashboard isn't even a needed feature unless using Chat only.

Ver comentario · Publicado 17 nov 2020 · Amanda Black

0

Seguidores

0

Votos

0

Comentarios


Amanda Black hizo un comentario,

Comentario de la comunidad Feedback - Reporting and analytics (Explore)

I agree. I just finished making a new dashboard and I set the dates as I did in insights and was not pleased to realize it doesn't save the set date ranges. 

 

Any updates?

Ver comentario · Publicado 06 feb 2020 · Amanda Black

0

Seguidores

3

Votos

0

Comentarios