Josine Pentin
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Última actividad de Josine Pentin-
Josine Pentin hizo un comentario,
Our Help Center supports multiple languages, but not all the articles are translated yet. What is the best practice for modifying the URL address of referenced articles, within an article? Should ...
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Josine Pentin hizo un comentario,
We like this app. Are there plans to return community posts and action on them?
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Josine Pentin creó una publicación,
Integration with 'Procedure Flow' type tool
RespondidaWe're looking for a Zendesk-integrated tool to create step-by-step troubleshooting and standard operating procedure flows (hyperlinked flowcharts) for both the agents and customers. A product calle...
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Josine Pentin hizo un comentario,
How can we allow the users to update the language setting in their profile?
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Josine Pentin hizo un comentario,
Hi, Tipene.It is the active chat that is being timed out after an idle time of 1 minute.Thanks for your help.Josine
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Josine Pentin hizo un comentario,
Hello,When one clicks the User icon in the Context Panel, the following user fields are displayed:Customer NameEmailPhoneTime ZoneLanguageNotes How do we change what user fields are displayed here ...
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Josine Pentin hizo un comentario,
Hello, Zendesk PM.What is the latest update on this Feature Request?Thank you.
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Josine Pentin creó una publicación,
Session from Classic Chat client (on our own app) closes after 1 minute of idle time
We have the chat client (https://developer.zendesk.com/api-reference/widget/introduction/) implemented on our own client mobile app, and the session closes after 1 minute of idle time. Any ideas on...