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Stephen Weaver

Incorporación 16 abr 2021

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Última actividad 22 oct 2021

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Última actividad de Stephen Weaver

Stephen Weaver hizo un comentario,

Comentario de la comunidad Feedback - Apps and integrations (Platform)

If you read the ticket you would see we don't use triggers,

we do a manual check.

Why was this introduced in version 2, it was not in version 1?

 

Ver comentario · Publicado 19 mar 2021 · Stephen Weaver

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Stephen Weaver hizo un comentario,

Comentario de la comunidad Feedback - Apps and integrations (Platform)

Please remove the action that changes the updated date on

all the agents tickets when the agent is put OOO.

Tickets should not be "updated" until the end user/customer or agent adds a comment?

 

Please see your support ticket #6388903, where I have been told that

the OOO app will not work for us?

 

  

Ver comentario · Publicado 18 mar 2021 · Stephen Weaver

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