Daniel Stefan

We need the same thing. We applied for an EAP to share the Dashboard externally, but it's pretty rudimentary, you simply make an entire Dashboard accessible to the public. If you want to integrate that into an internal website, that's not really helpful.

FYI in case it helps anyone around here:

https://support.zendesk.com/hc/en-us/community/topics/360001484293

This is a basic feature that should be present in any ticketing system.