Ben
Solution Architect
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Última actividad de Ben-
Ben hizo un comentario,
Agreed. For example, a client emails a request and ticket is created. We want to check with the freight company and track that as a seperate ticket, so we would create a side conversation via Ticke...
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Ben hizo un comentario,
It is supported in Zendesk Sell, and the Zendesk Sell team are looking for email features for Sell here: Email in Sell - we want your feedback! – Zendesk help Would love to hear from Zendesk Suppor...
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Ben hizo un comentario,
Not so much a feature to add, but a "please keep this feature" Per Connecting your email with Zendesk Sell – Zendesk help I would STRONGLY want to know that being able to use your own SMTP server R...
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Ben hizo un comentario,
Still keen to see this happen...
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Ben hizo un comentario,
Hi Ryo Ogochi this post here might also be relevant to your needs https://support.zendesk.com/hc/en-us/community/posts/4408867843354-Master-Smart-Lists
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Ben hizo un comentario,
@Jean-Sébastien it sure is - I'm hoping that the Zendesk Sell team can add this in
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Ben hizo un comentario,
It would be GREAT to have an option to send via the clients mail server (specifically MS Exchange)In our case the client already uses CodeTwo to do email signatures for all staff across the organis...
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Ben hizo un comentario,
It would be GREAT to have an option to send via the clients mail server.In our case the client already uses CodeTwo to do email signatures for all staff across the organisation. Having a profile fo...
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Ben hizo un comentario,
@... AWESOME! thanks - the answer was right in front of me the whole time. Appreciate you showing me. 👍
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Ben creó una publicación,
Easily filter Contacts vs Companies
RespondidaWith a filter, and by extension a smart list, we can't see how to get a list of Contact records that are ONLY Company records. If we add the field "Company" and filter by "With Company" we get both...