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Bill Greenfield

Incorporación 17 abr 2021

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Última actividad 26 feb 2025

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Última actividad de Bill Greenfield

Bill Greenfield hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

Another vote for this feature enhancement, please

Ver comentario · Publicado 26 jun 2024 · Bill Greenfield

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Bill Greenfield hizo un comentario,

ComentarioUsing Built by Zendesk apps

The cloning app ignores if the original ticket has an internal note and changes it to a public note in the cloned ticket.  This is a deal breaker for us.  An internal note that is not meant for the customer to see suddenly is sent to the customer when the ticket is cloned.  Can you fix this?  Otherwise, this app is better referred to as the Clone-ish Ticket application.

Ver comentario · Publicado 26 ene 2022 · Bill Greenfield

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