Jathan Désir
-
Actividad total9
-
Última actividad
-
Miembro desde
-
Siguiendo0 usuarios
-
Lo siguen0 usuarios
-
Votos1
-
Suscripciones4
Resumen de la actividad
Última actividad de Jathan Désir-
Jathan Désir hizo un comentario,
@...-- That's a great question. I've actually solved this with many triggers by making an exception by putting a label in place (i.e. don't auto-assign) or something like that. You could have it do...
-
Jathan Désir hizo un comentario,
Agreed. Please bring this back. The Explore reports are far too complex, and the standard charts were far better.
-
Jathan Désir hizo un comentario,
Hi All, I'm glad to see that there is an addon app to auto-assign a ticket to an agent as soon as they open the ticket, however, I believe that this was something that could be done via Zendesk wit...
-
Jathan Désir hizo un comentario,
We too are in need of Start of the week on Sunday. We report all our weekly metrics Sunday to Saturday, and this is going to make the shift to Zendesk a bit tedious when looking at "last week" data...