Marc Spaeth

1. Comunidad
2. Tips from users - Zendesk Suite
3. Back up your Help Center articles at the click of a button!

Hi Felix, Thank you for sharing the new build.  To have the ability to backup multiple languages (We have 14 languages and about 600 articles) was exactly what I was looking for.  And is a life saver!

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• Marc Spaeth
• Creación 2 de agosto de 2022 12:30
• 0 votos

1. Comunidad
2. Tips from users - Zendesk Suite
3. Back up your Help Center articles at the click of a button!

Hello, I am trying to backup my entire help center articles within includes about 14 languages.  When I used the tool it only exports the English. I tried changing my language to one of the languag...

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• Marc Spaeth
• Creación 28 de junio de 2022 15:40
• 0 votos

1. Email
2. ...
3. How to solve issues with the email channel
4. How can I tell if Zendesk is sending email notifications to customers?

What if the triggers are setup correctly and the events have the trigger activity with the email response.  What if the email address from the original ticket is incorrect (bad email or entered by ...

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• Marc Spaeth
• Creación 5 de noviembre de 2021 15:21
• 0 votos

1. Comunidad
2. Feedback - Reporting and analytics (Explore)
3. Export Queries as a Table

I agree as this is a necessity and may postpone our migration to Explore from Insights.

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• Marc Spaeth
• Creación 7 de abril de 2020 19:48
• 1 voto