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ContactLab

Incorporación 16 abr 2021

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Última actividad 27 oct 2021

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25

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5

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15

RESUMEN DE LA ACTIVIDAD

Última actividad de ContactLab

ContactLab hizo un comentario,

Comentario de la comunidad Feedback - Chat and Messaging (Chat)

Hi,

any news on that? Any WA suggested?

Ver comentario · Publicado 24 oct 2019 · ContactLab

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ContactLab hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

Hi, is there any news?

Ver comentario · Publicado 08 jul 2019 · ContactLab

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ContactLab hizo un comentario,

Comentario de la comunidad Feedback - Help Center (Guide)

Hey Steven, that's is very interesting workaround. Can I ask you what do you mean with "remove the links to the home page"?

And also, I'd like to keep anyway the way to login in the zendesk by SSO way. Do you think that I can keep this?

Thanks a lot

Donato

Ver comentario · Publicado 22 sept 2016 · ContactLab

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ContactLab hizo un comentario,

Comentario de la comunidad Feedback - Help Center (Guide)

@Chistian thanks for clarification, but the thing is: If I choose to not active the helpcenter I don't have the option for the customer to have a form for "Anonymous request" Am I right? This feature was avalaible in previously Zendesk wecenter but now is linked to have helpcenter. And to customize helpcenter to have the same look and feel of the brand is more expensive on effort side then simply to have a login page simple

Am I missing something? Is there any solution to have the "old version of webcenter" ? Or is there any way to have a form to collect the anonymous request avalaible without have helpcenter?

thanks

Donato

 

 

Ver comentario · Publicado 22 sept 2016 · ContactLab

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ContactLab hizo un comentario,

Comentario de la comunidad Feedback - Help Center (Guide)

Guys any news? this is crucial for the decision to use zendesk or not :)

Ver comentario · Publicado 22 sept 2016 · ContactLab

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