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Greytip Software Pvt Ltd
Incorporación 16 abr 2021
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Última actividad 19 ene 2023
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Última actividad de Greytip Software Pvt Ltd
Greytip Software Pvt Ltd hizo un comentario,
We need the option to download Team Members and even End user data on Excel for audit purposes hence it is very important for us. Hoping to see this option soon.
Ver comentario · Publicado 28 sept 2021 · Greytip Software Pvt Ltd
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Greytip Software Pvt Ltd hizo un comentario,
Does total no. of answer bot emails sent, count against your total allowed API call limit based on no. of resolutions limit in your plan?
Ver comentario · Publicado 26 may 2021 · Greytip Software Pvt Ltd
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Greytip Software Pvt Ltd hizo un comentario,
Hi Chris! The screen capture link that you provided is not working. I am getting "page not found" message.
Ver comentario · Publicado 20 abr 2021 · Greytip Software Pvt Ltd
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Greytip Software Pvt Ltd hizo un comentario,
I create a report using the metrics that I need. They all come in columns and the values as one row when I visualize it by Table using Visualization. In Insights, I could swap the columns and rows so that I do not have to scroll to the right to see the value of all metrics. How do I do this in Explore?
Ver comentario · Publicado 19 abr 2021 · Greytip Software Pvt Ltd
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Greytip Software Pvt Ltd hizo un comentario,
I have the same issue as Emma. Anyone figured this out yet? Zendesk team-Please advise. We didn't have to do this in Insights as we had set the working hours in the schedule. How can we get this working in Explore? We report out metrics like response and resolution time in business hours which in our case is 9:30 am to 6:30 pm.
Ver comentario · Publicado 19 abr 2021 · Greytip Software Pvt Ltd
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Greytip Software Pvt Ltd hizo un comentario,
Any update on this? I would like the agents not to miss out any important information for the client
Ver comentario · Publicado 17 ago 2017 · Greytip Software Pvt Ltd
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