Búsquedas recientes


No hay búsquedas recientes

Ben Jackson's Avatar

Ben Jackson

Incorporación 15 abr 2021

·

Última actividad 22 oct 2021

Seguimientos

0

Seguidores

0

Actividad total

8

Votos

2

Suscripción

1

RESUMEN DE LA ACTIVIDAD

Última actividad de Ben Jackson

Ben Jackson hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

Not all heroes wear capes. Thank you Jonathan! We have a Zapier account, and will implement this hack!

 

Still super disappointing that Zendesk won't solve this problem.

Ver comentario · Publicado 07 ago 2020 · Ben Jackson

0

Seguidores

2

Votos

0

Comentarios


Ben Jackson hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

3 years on, and this is still a concern for multiple users, despite this being slated for development 'in the near future'.

If Zendesk can build a spam filter that can consume emails that have a 'no-reply' email, SURELY it shouldn't be too difficult to build a feature that consumes postmaster/non-deliverable notifications?

Why would I bother even using Zendesk if my email client can provide basic functionality that Zendesk seems to be unable or unwilling to replicate?

Honestly, give one of your developers two weeks of free time (maximum!) and I 'm sure they could build something usable.

Ver comentario · Publicado 07 jul 2020 · Ben Jackson

0

Seguidores

2

Votos

0

Comentarios


Ben Jackson hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

Hi Nicole,

Wondering if there are any further updates on this? I'm needy, and need closure :)

Ver comentario · Publicado 11 jun 2019 · Ben Jackson

0

Seguidores

1

Voto

0

Comentarios


Ben Jackson hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

That awkward moment when the Community Manager takes longer than 10 months to update you on the status of this feature.

Ver comentario · Publicado 12 feb 2019 · Ben Jackson

0

Seguidores

3

Votos

0

Comentarios


Ben Jackson hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

Hi Team,

What constitutes the 'near future'? This issue is a concern for our business as well, and the last update on this was over a year ago.

 

Cheers

Ver comentario · Publicado 26 abr 2018 · Ben Jackson

0

Seguidores

10

Votos

0

Comentarios