Zenjob

1. Comunidad
2. Feedback - Voice (Talk)
3. Customize / Edit Ringtone for Incoming Calls and Keyboard Shortcuts for Voice

+1 I've been working with Zendesk for almost 5 years now and my whole team has been complaining about this for almost the same time.  Same reasons: they hear that tone in their dreams..

• Ver comentario
• Zenjob
• Creación 8 de abril de 2021 08:24
• 2 votos

1. Comunidad
2. Zendesk Suite Q&A
3. Show average reply time

Thank you Maksims. That is really helpful! And I see your point of looking only at the time between answers. That's what I initially looked for. Cheers.

• Ver comentario
• Zenjob
• Creación 4 de septiembre de 2019 15:25
• 0 votos

1. Comunidad
2. Zendesk Suite Q&A
3. Show average reply time

Thank you Carlos!

• Ver comentario
• Zenjob
• Creación 4 de septiembre de 2019 13:43
• 0 votos

1. Comunidad
2. Feedback - Reporting and analytics (Explore)
3. Explore report on macro usage

Hej Product Team, I am also waiting for more than 2 years on a proper reporting on macros.  I have done so with tags, but to be honest it is not scalable at all. As Explore seems to be the one tool...

• Ver comentario
• Zenjob
• Creación 13 de agosto de 2019 17:09
• 0 votos

1. Comunidad
2. Zendesk Suite Q&A
3. Show average reply time

Hi there,  are there any updates on this issue? I am also looking into reporting the average reply time. Thanks in advance!

• Ver comentario
• Zenjob
• Creación 9 de agosto de 2019 11:32
• 0 votos