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Jorma Vaughn

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Última actividad de Jorma Vaughn
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    Jorma Vaughn hizo un comentario,

    1. Comunidad
    2. Feedback - Ticketing System (Support)
    3. Bulk Import Ticket Field Values

    Adding to this request Nicole Saunders. My team uses custom fields for a customer-facing supplies request form in our help center. On that form we have a dropdown that contains every product SKU we...

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    • Jorma Vaughn
    • Creación
    • 1 voto
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    Jorma Vaughn hizo un comentario,

    1. Comunidad
    2. Feedback - Voice (Talk)
    3. Zendesk Talk - Outbound Call Greeting

    +1 My team has now disabled all call recordings because of the risk of human error. This feature is available through Ring Central and Amazon Connect. Without this feature, the option for call reco...

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    • Jorma Vaughn
    • Creación
    • 4 votos
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    Jorma Vaughn creó una publicación,

    Customizable Outbound Caller ID

    1. Comunidad
    2. Feedback - Voice (Talk)

    I've seen a few other community posts about this, but seeming there has not been a sufficient solution to this problem so far. I would like to be able to set my business name to appear on outbound ...

    • Jorma Vaughn
    • Creación
    • 16 seguidores
    • 6 comentarios
    • 10 votos
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    Jorma Vaughn hizo un comentario,

    1. Comunidad
    2. Zendesk Suite Q&A
    3. Source code for formatted list in Help Center

    Ntan,  If you're still looking for a solution to this, I accomplished this with the following CSS. I don't know a lot about CSS, so maybe there's a better way to do this, but this is the solution I...

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    • Jorma Vaughn
    • Creación
    • 0 votos