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Gary Jackson
Incorporación 15 abr 2021
·
Última actividad 22 oct 2021
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Última actividad de Gary Jackson
Gary Jackson hizo un comentario,
As an example...
The top note is from a customer - not an internal note. Yet looks like an internal note :(
Ver comentario · Publicado 04 abr 2018 · Gary Jackson
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Gary Jackson creó una publicación,
Hi
Can you please choose a different background colour for notes that have been posted to tickets by customers that were not explicitly on the original ticket.
At the moment its yellow - the same colour as an Internal note and it looks like an internal note at first glance. Its very confusing to some agents.
Can we have it blue? or red? or green? anything but yellow please!
Many thanks
G.Jackson
Publicado 04 abr 2018 · Gary Jackson
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Gary Jackson hizo un comentario,
+1 on this! Would love to be able to add an internal note depending on the "Organization" name.
Ver comentario · Publicado 09 may 2017 · Gary Jackson
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