Mike Lynch
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Mike Lynch hizo un comentario,
Sorry, a late reply -- but Erin, if you're offer still stands to discuss by phone some possible notification features, I'd be happy to do so. Just drop me an email and we can schedule a time.
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Mike Lynch hizo un comentario,
These are helpful tips. But when will agent "notifications" be extended beyond just email? For agents who already live in the Zendesk browser app, why is there not a visual representation of accumu...