amy
-
Actividad total12
-
Última actividad
-
Miembro desde
-
Siguiendo0 usuarios
-
Lo siguen0 usuarios
-
Votos0
-
Suscripciones9
Resumen de la actividad
Última actividad de amy-
amy creó una publicación,
views should include the condition "subject"
creating this on behalf of customer currently views doesn't support the condition "subject", so one cannot really restrict the display of tickets depending on subject line. while it's possible to...
-
amy hizo un comentario,
Hi Javier, I'm afraid that's not quite possible - it's done by design that whenever a ticket gets assign, the status will automatically get change from "new" to "open" Sorry about that :( -amy ...
-
amy hizo un comentario,
Hey guys, Thanks for the feedback. We've a similar discussion "Allow ability to reopen closed ticket" in https://support.zendesk.com/forums/1848/entries/57109, and I'm not sure what the team thin...