Caspar Hardholt

As far as I can tell, you have three options:

1. Manually delete archived tickets one by one, which will probably cost a tremendous amount of time,
2. Develop something that deletes closed ticket through the API (a bumbling workaround), and
3. Switch to another platform.

 

Zendesk itself apply for the GDPR legislation (of course). In my honest opinion, Zendesk's clients are left alone in the dark.