Kart Ramalingam

Incorporación 16 abr 2021

Última actividad 27 oct 2021

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Última actividad de Kart Ramalingam

Kart Ramalingam hizo un comentario, 13 de enero de 2021 02:55

Comentario de la comunidad Q&A - Objects, workspaces, and rules

I have similar need as @...

Scenario is Customer sends an email which will create a Zendesk ticket.

This should trigger create a new record in Service Now.

Similarly if any updates in Zendesk should also update the record in Service now.

When the ticket is solved in Zendesk the Service Now will also be resolved.

Is there a way to acheive this without a 3rd party integration tools?

Just using triggers and api?

Thanks,

Ver comentario · Publicado 13 ene 2021 · Kart Ramalingam

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