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Debbie Singson
Incorporación 16 abr 2021
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Última actividad 22 oct 2021
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Última actividad de Debbie Singson
Debbie Singson hizo un comentario,
Apparently, not enough people have asked for it yet, as this request was dated 2-1/2 years ago ... still waiting.
Ver comentario · Publicado 28 oct 2019 · Debbie Singson
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Debbie Singson hizo un comentario,
I agree. There are many limitations with Talk and transferring calls has been a big frustration for us. We also really need extensions, so a call could go directly to an agent if the customer has worked with them before, or can easily be transferred me or one of my people - whether or not we are "online"!
Second question. Why are Chat and Talk so different? They should have similar screens and similar ways of logging in and out, viewing stats, etc. They are two completely different programs. It is like they are coming to us from two different companies.
Ver comentario · Publicado 26 abr 2018 · Debbie Singson
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Debbie Singson hizo un comentario,
And still, no blind transfer. sigh
Ver comentario · Publicado 15 mar 2018 · Debbie Singson
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