Dean

1. Comunidad
2. Feedback - Ticketing System (Support)
3. Views limitation

I don't understand why we can't just have all views visible at all times, if we so choose. "Invisible views" is an oxymoron. I have views for different groups and each group has views for their ind...

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• Dean
• Creación 21 de octubre de 2021 00:05
• 6 votos

1. Comunidad
2. Feedback - Ticketing System (Support)
3. Views limitation

Please raise the limit. 12 views doesn't make sense. Seems like a completely arbitrary number for something that shouldn't even have a limit.

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• Dean
• Creación 27 de abril de 2021 17:24
• 0 votos

1. Comunidad
2. Zendesk Suite Q&A
3. Remove agent name from top of email replies

I'd like to do exactly what the OP asked - remove the agent name and timestamp from ticket.latest_public_comment_formatted. I'm currently using ticket.latest_public_comment because I can't figure o...

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• Dean
• Creación 6 de febrero de 2021 02:12
• 0 votos