Rafael Ramirez

1. Comunidad
2. Feedback - Ticketing System (Support)
3. Attach multiple Zendesk domains to one Jira

Indeed. I certainly hope Zendesk will stop ignoring this and start providing better support. It is hard to understand why what was an important and necessary feature was removed from their latest r...

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• Rafael Ramirez
• Creación 13 de julio de 2017 17:02
• 0 votos

1. Comunidad
2. Feedback - Ticketing System (Support)
3. Attach multiple Zendesk domains to one Jira

That is disappointing indeed. Our organization relies heavily on Zendesk/JIRA integration and multi-brand does not fit our business model. It is hard to understand why an important feature on an ol...

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• Rafael Ramirez
• Creación 7 de junio de 2017 16:12
• 0 votos

1. Comunidad
2. Feedback - Ticketing System (Support)
3. Attach multiple Zendesk domains to one Jira

I agree with Jeanne. I understand Zendesk would prefer clients to move to a multi-brand option but it simply does not work for all clients. That is the reason we went for individual Zendesk account...

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• Rafael Ramirez
• Creación 2 de mayo de 2017 15:11
• 0 votos

1. Comunidad
2. Feedback - Ticketing System (Support)
3. Attach multiple Zendesk domains to one Jira

We recently upgraded to JIRA 7 to find out that the latest JIRA app for Zendesk no longer supports multiple Zendesk subdomains. This is quite an issue for us as we have multiple Zendesk accounts th...

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• Rafael Ramirez
• Creación 25 de abril de 2017 20:58
• 0 votos

1. Comunidad
2. Feedback - Ticketing System (Support)
3. Attach multiple Zendesk domains to one Jira

   

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• Rafael Ramirez
• Creación 25 de abril de 2017 19:59
• 0 votos